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Last updated: June 2026
At Velora, we take the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to you.
When you use our website or place an order, we may collect the following information:
The information we collect may be used to:
Velora implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, disclosure, alteration, or misuse.
Payment information is securely processed by our payment providers and is never stored directly on our servers.
Your personal data may only be shared with service providers that are necessary for the operation of our business, including:
We never sell your personal data to third parties.
Our website uses cookies and similar technologies to:
You can manage or disable cookies through your browser settings. Depending on your location, you may also be able to manage your preferences through the cookie consent tool available on our website.
Please note that disabling certain cookies may affect the functionality of the website.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type of information and the applicable legal requirements.
Depending on the laws applicable to you, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at:
We may need to verify your identity before processing your request.
Velora may use third-party services, including payment providers, shipping services, analytics tools, advertising platforms, and social media services.
These third parties process data according to their own privacy policies and terms. We encourage you to review their privacy policies to understand how they handle your information.
Some of our service providers may process or store your personal data outside your country of residence.
Where required, we take appropriate measures to ensure that international transfers of personal data comply with applicable data protection laws and provide an adequate level of protection.
Our website and services are not intended for children under the minimum legal age required in their country of residence.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Velora reserves the right to update or modify this Privacy Policy to reflect legal, technical, operational, or commercial changes.
The latest version will always be available on this page. The date at the top of this Privacy Policy indicates when it was last updated.
For any questions, requests, or concerns regarding this Privacy Policy or the protection of your personal data, please contact us at:
Our team will be happy to assist you.
